Serna Makes Dictionary-Related XML Data Editing Easier for Non-Technical Users at DSAE
Which problem did your company have?
We had to convert existing SGML data to XML and needed XML-editing and authoring software which would make transition to XML painless for non-technical users.
How has Serna helped to solve the problem?
By making XML easier to edit by non-technical users.
How is Serna used in your company?
Mainly to edit dictionary-related XML data, including a quotations database and associated bibliographical records. In some cases also project-related workflow data encoded as simple XML records.
What are the main reasons you decided to use Serna?
It is technically very sophisticated and highly customisable, but the interface can present a very simple view of the product and the XML document to users.
What do you see as the main benefit of using Serna?
It allowed us to get started editing a large XML dataset quickly with minimal training and development. The validation features allowed us to work safely, even when introducing unattended trainees to new tasks. And there is scope for much more custom development.
How has Serna impacted on the business?
In short, it has allowed us to adopt industry standards painlessly and prepare the way for a more efficient workflow than was possible prior to the arrival of Serna.
